To return a Belle Mar product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at firstname.lastname@example.org and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
What can be returned: Most of the items we sell can be returned if they are BLANK. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) cannot be returned.
What cannot be returned: No returns will be accepted after 14 days of receipt of goods. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return. Items with custom decoration cannot be returned unless a mistake on our end has been made.
Returns for refund: must be made within 15 days of receipt of goods.
Returns for exchange or store credit: must be made within 15 days of receipt of goods.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
Belle Mar - Returns
134 S Cannon Ave
Murfreesboro, TN 37129